Refund Policy

Effective Date 12/16/2025

Refund Policy

Kenzo the Wisekid values transparency and customer satisfaction.

Books

Physical books may be returned within 14 days of delivery if unused and in original condition.
Digital books are non-refundable once delivered.

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Dolls & Toys

Returns are accepted within 14 days of delivery.
Items must be unused and in original packaging.

Non-Refundable Items

Digital downloads
Gift cards
Clearance or final-sale items

Return Process

To request a return, contact us at:
Email: [your email]

Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Refund Processing

Approved refunds will be issued to the original payment method within 7–10 business days.